Shipping policy

Shipping Policy

Thank you for shopping with Elureva.

Order Processing Time
All orders are processed within 1–3 business days (Monday–Friday). Orders are not processed or shipped on weekends or public holidays.

Shipping Times
United Kingdom: 6–12 business days

Please note that delivery times are estimates and may vary due to high demand, courier delays, or customs processing.

Once your order has shipped, you will receive a confirmation email with tracking information.

Incorrect Address Disclaimer
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

Lost or Delayed Packages
If your tracking shows delivered but you have not received your parcel, please contact the courier first. If you need assistance, contact us at care.elureva@outlook.com.